Product Warranty

Frames and assembly carry a lifetime manufacturer's warranty; fabrics and coverings carry a 2-year warranty. If you have specific questions about this product’s guarantee, please contact our Customer Service department.

Returns & Exchanges

If you need to return or exchange this item, please contact us within 30 days of your purchase (please note that only standard, Grade 2 fabrics are available for return). We are committed to your satisfaction first and foremost, and we want to help you have the best possible shopping experience. If you need to return or exchange this item, please contact us as soon as possible after receipt of your purchase. • Returns are accepted for 30 days from purchase according to vendor discretion for reasons other than damage and may be subject to a 25% restocking fee, if eligible for return. Please note: only standard Grade 2 fabrics may be returned. • Items must be returned in unused, new and resalable condition and in their original packaging. • We issue a credit upon proof of return shipping and inspection of the item less any applicable restocking fee, return shipping costs, and ship costs included in the product price like “Free” Shipping. If exchanging for another item of same or greater value, the restocking fee may be waived. • Products that were made to order, assembled, modified or excluded for return by manufacturers cannot be returned. Our Customer Service department will be pleased to assist you with questions about returning or exchanging this product.