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What started as a simple burner designed to be used with our unique bio-ethanol fuel turned into a vast array of modern and custom Bio Flame designs that can be added to any room in the house, or placed in your backyard. Bio Flame engineers and product designers set the highest standards in the industry to set Bio Flame products in a class of its own. Our team has a consistent mandate to refine our burner construction to achieve the highest level of fuel efficiency. Bio Flame has proven this dedication with much of our burners outlasting the competitions burn times by 60%.
Bio Flame understands that all of our customers are looking for something that fits perfectly into their home. Global cooperation with our designers grants us the ability to provide the widest array of models that will fit the needs and requirements of all Bio Flame users around the world. Our design team has taken this to the next level by providing our customers with the option to create a custom Bio Flame masterpiece of their own with options to change size, color and the shape.
Product WarrantyManufacturer's warranties vary by product. If you have specific questions about this product’s guarantee, please contact our Customer Service department.
Returns & ExchangesIf you are unsatisfied with something you bought from us, you may send it back within 30 days of receipt, and we shall be happy to credit, exchange, or refund the purchase price of that item, less any shipping or handling costs, except for products that were assembled, modified, or made to order. When shipping is included in the product price, such as those marked "Free Shipping", actual shipping costs will be deducted from your refund. Please contact us if you need more information about shipping or determining if this product is made to order.
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